Description:

Transform the quality of your relationships by maximising the impact of your verbal and non-verbal communication skills.

You learn how to:

• Understand why good communication skills are important and beneficial.
• Understand the importance of body language and other paralinguistic aspects.
• Communicate with greater confidence in a personal or professional context.
• Understand how to ask captivating questions that earn you better responses.
• Give constructive feedback that wins you the respect of others.
• Know how to deal with difficult or challenging conversations.

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