Conflict Management with Emotional Intelligence

Emotional Intelligence

This course – Conflict Management with Emotional Intelligence – is about proactively working together with others in ways that will help you to communicate more efficiently as you work with them to understand and work with differences that lead to conflict.  In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.

Administrative Human Resources (HR) for Beginners

Human Resources

Human Resources administration is vital to the success of every business and every employee. HR is responsible for ensuring compliance with regulations – but they are also responsible for keeping employees engaged and motivated to do good work. The ability to balance both equally is a skill that requires knowledge and practice.

HR Fundamentals for a Career in Human Resources

HR Fundamentals

Our course – HR Fundamentals for a Career in Human Resources – provides an introduction to the HR profession. Each topic serves as a building block for a holistic understanding of Human Resource Management. You will learn about the changing role of HR including a historical overview, key processes and responsibilities of an HR Professional and current trends affecting the evolution of HR practices.